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I did not receive my order but the order details showed that the seller has delivered it.

Try to contact the seller for clarification. If the seller cannot be reached, click "After-sales service" on the SUMMARY to notify us so we may investigate the matter.

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For more information about how to create a dispute on Z2U, you can check this page: https://www.z2u.com/faq/How-to-create-dispute.html