What is payment processing fee?

At Z2U, we believe it is of utmost importance to provide our customers with a safe and secure environment to transact. Throughout the years, we had invested substantially in the continuous upgrade, enhancement and improvement of the online system and security features. We also cooperate with well-known online and local payment systems (such as Stripe, Airwallex, Paymentwall, etc.) to jointly build and optimize the platform's payment experience.

Therefore, users need to pay the corresponding payment processing fee(You may find it displayed as Service Charge on your order details page) to our payment partners on the checkout page to fund the maintenance, development, and management of the payment system. The payment processing fee is based on your order amount and is charged by the payment partner. The specific rate can be viewed when selecting the corresponding payment method on the checkout page. The fee for order which has been successfully verified is non-refundable.