We will send you a game redemption code, which needs to match the IP address in the same region as our code to be redeemable. Each redemption code is valid and has been verified. If you do not have an IP address in the corresponding region, we suggest that you send me your XBOX account password so that I can redeem it for you for free, and then you can change the password afterwards.

Our working hours are from (UTC) 00:30 to 18:00. Orders placed outside of working hours will be processed as soon as possible during the next business day.