Welcome to Z2U Support Center
Frequently Asked Questions
How do I register as a seller?
1. Before you can register as a seller, you must first sign up an account at Z2U Marketplace and yo...
What is order processing fee?
At Z2U, we believe it is of utmost importance to provide our customers with a safe and secure envir...
Trading safety guidelines
1. DO NOT RETURN the Gold under any circumstances and regardless of the reasons given, even if it...
Seller rules & regulations
You may read a detailed selling rules on the confirmation page:https://www.z2u.com/sellrule 1. Sel...
What is Store Ranking and how to know if a seller is reputable?
To enjoy ranking system, all sellers must be verified by following rules. -1. Seller is required to...
What is revenue reserves?
1.What is revenue reserves? The revenue reserves are also called the revolving deposit. It is a cer...
What is Security Deposit？Why I have this?
1. What is Security Deposit? Why we charge it from sellers? To ensure the benefits between platform...
What are the fees to sell?
Registration = Free Create listings = Free 1. Order Processing Fee For most of the games on Z2U, ...
Details of Z2U balance. What is "Not available Balance"?
What is Z2U balance? It is an in-station wallet, all the income from selling or profit transferred ...
Recent articles
Product Specification Guidelines for Bulk Uploading Products
If you have a large number of products to sell, you can choose the bulk upload method.1. After logg...
Product Specification Guidelines when Creating listing
1.Log in to your Z2U account, click on 'Sell Product,' and select 'Genshin Impact Account' as the p...
Account ownership transfer transaction guide
1.The seller provides basic account information The seller is required to provide the following inf...
world of warcraft The War Within gift giving guide
1.View your World of BattleTagand send it to the seller, or send an email to the seller.Not all gam...
fortnite gift giving guide
1.View your Fortnite character name and send the character name to the seller 2.You must have been...
meta quest activation guide
How to redeem a Meta Quest gift card on the mobile app: 1.Install the Meta Quest app on your iPhone...
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